Terms of Service

Provider

Simon Grammel
Am Schwaigfeld 13a
82061 Neuried
Germany
Email: info@midvalla.ai

1. Scope

These Terms of Service govern the use of the application platform Midvalla at https://midvalla.ai (the “platform”). The provider is the operator named above (“we”). By registering an account you agree to these terms. Deviating terms of users do not apply.

The platform is intended for consumers and professionals organising their own job applications. You must be at least 16 years old to use it.

2. Services

Midvalla provides tools for the application process: AI-assisted creation of CVs and cover letters, import of existing documents, a job search based on the public API of the German Federal Employment Agency, an application tracker, a document storage area, and optional features such as the company scout.

We provide tools — we do not owe application success, interview invitations, or the completeness or timeliness of job listings obtained from third-party sources (e.g. the Federal Employment Agency).

3. Registration and account

Most features require an account. You agree to provide a valid email address, keep your credentials confidential, and inform us of any unauthorised use of your account. An account is personal and non-transferable.

4. Free and paid services

Basic use of Midvalla is free of charge; some features are limited in scope (e.g. number of AI generations per month). The current scope of Free and Premium and the prices are shown on the platform's pricing page.

The Premium subscription renews automatically for the chosen billing period (monthly) until cancelled. You can cancel at any time with effect from the end of the current billing period. Promotional codes (coupons) unlock Premium for the stated period; they cannot be paid out and cannot be combined with other promotions.

Where a free trial is offered, it applies only to an account's first subscription; after the trial the paid term begins unless cancelled beforehand.

5. Payment and billing

Paid subscriptions are processed via the payment provider Stripe. Accepted payment methods are shown during checkout. Invoices and subscription management (change payment method, cancel) are available in the customer portal.

If a due payment fails, we may downgrade access to the free feature set after unsuccessful retry of the charge.

6. Right of withdrawal for consumers

If you are a consumer, you have a statutory right of withdrawal when taking out a paid subscription: you may withdraw from the contract within 14 days of conclusion without giving reasons, by a clear statement to the email address above (e.g. “I withdraw from my Premium subscription”). Sending the statement before the deadline is sufficient.

Consequences: we will refund all payments received from you without undue delay and no later than 14 days after receiving your withdrawal, using the same means of payment. If you requested that the service begin during the withdrawal period, you owe a reasonable amount for the service provided up to the withdrawal, proportionate to the total scope.

7. Your obligations and content

You are responsible for the content you enter or upload on the platform (profile data, documents, job ads, notes). You warrant that you hold the necessary rights and do not infringe third-party rights or applicable law. In particular, only enter data about third parties (e.g. company contacts) that is necessary for your application.

The following are not permitted: using the platform for purposes other than your own job applications, automated bulk retrieval of content, attempts at manipulation (e.g. circumventing usage limits), and posting unlawful content. In case of violations we may remove content and suspend the account after prior notice — or immediately in case of serious violations.

8. AI-generated content

CVs, cover letters, analyses and recommendations are created with the help of artificial intelligence. AI output can contain errors or unsuitable wording. Always review generated content before using it in an application — you remain responsible for the content of your application. You may freely use the generated documents for your own applications.

9. Availability

We aim for high availability but do not owe uninterrupted accessibility. Maintenance, further development and disruptions at third-party providers (e.g. hosting, AI provider, job-search API) can cause temporary limitations. We continuously develop the platform; individual features may change as long as the core value of ongoing paid subscriptions is preserved.

10. Liability

We are liable without limitation for intent and gross negligence, for damage resulting from injury to life, body or health, and under the German Product Liability Act. In cases of simple negligence we are liable only for breach of essential contractual obligations (obligations whose fulfilment makes proper performance of the contract possible in the first place and on whose observance you may regularly rely) — limited to the foreseeable damage typical for this type of contract. Any further liability is excluded.

Subject to the preceding paragraph, we are not liable for disadvantages arising from the unreviewed use of AI-generated content or from errors in third-party job listings.

11. Term and termination

The agreement for the free account runs for an indefinite period; you can end it at any time by deleting your account on the profile page (section “Account & data”). Paid subscriptions can be cancelled at any time with effect from the end of the billing period via the customer portal or via the cancellation page (“Cancel contracts here” in the footer); deleting the account also ends an ongoing subscription.

We may terminate the free account agreement with 14 days' notice in text form; the right to suspend accounts for violations (section 7) and to terminate for good cause remains unaffected. Before any termination you can back up your data at any time using the export feature.

12. Changes to these terms

We may amend these terms where there is a valid reason (e.g. changes in law, new features, changes at third-party providers) and the amendment does not unreasonably disadvantage you. We will notify you of changes by email at least 4 weeks before they take effect. If you do not object before the effective date, the new terms apply; the notification will point out this right to object and its consequences. In case of an objection, either side may end the user relationship.

13. Final provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, mandatory consumer-protection provisions of the state of your habitual residence remain unaffected.

The European Commission provides a platform for online dispute resolution. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

Should individual provisions of these terms be invalid, the validity of the remaining provisions remains unaffected.

This English version is a convenience translation — the German version of these terms is legally binding.