Terms of Service

Provider

Simon Grammel
Am Schwaigfeld 13a
82061 Neuried
Germany
Email: info@midvalla.ai

1. Scope

These Terms of Service govern the use of the application platform Midvalla at https://midvalla.ai (the “platform”). The provider is the operator named above (“we”). By registering an account you agree to these terms. For the free tools that can be used without an account (e.g. resume check, reference check, LinkedIn check), these terms apply accordingly from the moment you use them. Deviating terms of users do not apply.

The platform is intended for consumers and professionals organising their own job applications. You must be at least 16 years old to use it.

2. Services

Midvalla provides tools for the application process: AI-assisted creation of CVs and cover letters, import of existing documents, a job search based on the public API of the German Federal Employment Agency, an application tracker, a document storage area, and optional features such as the company scout.

We provide tools — we do not owe application success, interview invitations, or the completeness or timeliness of job listings obtained from third-party sources (e.g. the Federal Employment Agency).

3. Conclusion of contract

The contract for the free account is concluded when you submit the registration form and we confirm the registration or activate the account.

The contract for a paid subscription is concluded when you go through the order process in the customer area and complete it by clicking the final button, which is labelled with a clear reference to the payment obligation; we confirm the conclusion by email.

Before submitting, you can review and correct your entries at any time using the usual browser and form functions. The contract language is German. We store the contract text (these terms in the version valid at the time of conclusion); you receive it with the confirmation email and can access the current version at any time at https://midvalla.ai/de/agb.

4. Registration and account

Most features require an account. You agree to provide a valid email address, keep your credentials confidential, and inform us of any unauthorised use of your account. An account is personal and non-transferable.

5. Free and paid services

Basic use of Midvalla is free of charge; some features are limited in scope (e.g. number of AI generations per month). The current scope of Free and Premium and the prices are shown on the platform's pricing page.

Taking out a paid subscription requires that you are of legal age or act with the consent of your legal guardians.

The Premium subscription renews automatically for the chosen billing period (monthly or yearly, depending on the chosen plan) until cancelled. You can cancel at any time with effect from the end of the current billing period. Promotional codes (coupons) unlock Premium for the stated period; they cannot be paid out and cannot be combined with other promotions.

Where a free trial is offered, it applies only to an account's first subscription; after the trial the paid term begins unless cancelled beforehand.

6. Payment and billing

Paid subscriptions are processed via the payment provider Stripe. Accepted payment methods are shown during checkout. Invoices and subscription management (change payment method, cancel) are available in the customer portal.

If a due payment fails, we may downgrade access to the free feature set after unsuccessful retry of the charge.

7. Right of withdrawal for consumers

If you are a consumer, you have a statutory right of withdrawal of 14 days from conclusion of the contract when taking out a paid subscription. The details, the consequences of withdrawal and the model withdrawal form are set out in the withdrawal notice, which you can access at any time at https://midvalla.ai/en/withdrawal and which is sent to you with the confirmation email.

If, during the order process, you expressly request that we begin performance before the withdrawal period expires, you owe us, in case of withdrawal, a reasonable amount for the service already provided up to the withdrawal, proportionate to the total scope.

8. Your obligations and content

You are responsible for the content you enter or upload on the platform (profile data, documents, job ads, notes). You warrant that you hold the necessary rights and do not infringe third-party rights or applicable law. In particular, only upload documents that concern you personally or that you are authorised to use, and only enter data about third parties (e.g. company contacts) that is necessary for your application.

The following are not permitted: using the platform for purposes other than your own job applications, automated bulk retrieval of content, attempts at manipulation (e.g. circumventing usage limits), and posting unlawful content. In case of violations we may remove content and suspend the account after prior notice — or immediately in case of serious violations.

9. AI-generated content

CVs, cover letters, analyses and recommendations are created with the help of artificial intelligence. AI output can contain errors or unsuitable wording. Always review generated content before using it in an application — you remain responsible for the content of your application. You may freely use the generated documents for your own purposes.

10. Warranty

For defects of the platform and the digital content, the statutory provisions on consumer contracts for digital products (§§ 327 ff. BGB) apply. We provide the updates required to maintain conformity with the contract.

11. Availability and changes to the services

We aim for high availability but do not owe uninterrupted accessibility. Maintenance, further development and disruptions at third-party providers (e.g. hosting, AI provider, job-search API) can cause temporary limitations.

We continuously develop the platform's feature set. We only make changes to the paid features that go beyond what is required to maintain conformity for valid reasons (e.g. adaptation to new technical environments, changes in law, further development of the underlying AI services, security requirements), at no additional cost to you and with clear and comprehensible information about the change. If a change impairs your access to the platform or its usability more than insignificantly, we will inform you in advance by email in good time; in that case you may terminate the contract free of charge within 30 days of receiving the information or, if the change only takes effect later, after it takes effect. Your statutory rights under §§ 327 ff. BGB remain unaffected.

12. Liability

We are liable without limitation for intent and gross negligence, for damage resulting from injury to life, body or health, and under the German Product Liability Act. In cases of simple negligence we are liable only for breach of essential contractual obligations (obligations whose fulfilment makes proper performance of the contract possible in the first place and on whose observance you may regularly rely) — limited to the foreseeable damage typical for this type of contract. Any further liability is excluded.

Liability for fraudulent concealment of a defect, liability under a guarantee, and your mandatory statutory rights as a consumer, in particular under §§ 327 ff. BGB, remain unaffected.

Subject to the preceding paragraphs, we are not liable for disadvantages arising from the unreviewed use of AI-generated content or from errors in third-party job listings.

13. Term and termination

The agreement for the free account runs for an indefinite period; you can end it at any time by deleting your account on the profile page (section “Account & data”). Paid subscriptions can be cancelled at any time with effect from the end of the billing period via the customer portal or via the cancellation page (“Cancel contracts here” in the footer); deleting the account also ends an ongoing subscription.

We may terminate the free account agreement with 14 days' notice in text form; the right to suspend accounts for violations (section 8) and to terminate for good cause remains unaffected. Before any termination you can back up your data at any time using the export feature.

14. Changes to these terms

We may amend these terms where there is a valid reason (e.g. changes in law, new features, changes at third-party providers) and the amendment does not unreasonably disadvantage you. We will notify you of changes by email at least 4 weeks before they take effect. If you do not object before the effective date, the new terms apply; the notification will point out this right to object and its consequences. In case of an objection, either side may end the user relationship.

Changes affecting the main contractual obligations, the prices or the term will only be made with your express consent.

15. Final provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, mandatory consumer-protection provisions of the state of your habitual residence remain unaffected.

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

Should individual provisions of these terms be invalid, the validity of the remaining provisions remains unaffected.

This English version is a convenience translation — the German version of these terms is legally binding.